What we collect
When you send an enquiry, we collect the details you provide, including your name, company, phone number, email address, selected service, and transport requirement.


How website enquiries and contact information are handled.
This notice applies to information submitted through the public Al Gharbi National website.
When you send an enquiry, we collect the details you provide, including your name, company, phone number, email address, selected service, and transport requirement.
We use this information to review your request, respond to your enquiry, prepare transport discussions or quotations, and maintain related business communication.
Enquiry details are available only to authorized Al Gharbi National personnel and are delivered through Resend. Cloudflare provides website hosting, security verification, and privacy-focused traffic analytics. Sentry may receive technical error details, but is configured not to collect personal visitor data by default.
Google Maps is loaded only when you choose to open the interactive map. Google may then process technical information under its own privacy terms. The website does not use advertising cookies.
Enquiry information may be retained for up to 24 months for follow-up and normal business records, unless a longer period is required for an active commercial relationship or legal obligation. Operational error logs are retained according to the configured service retention period.
You may contact Al Gharbi National by phone or email to request access to, correction of, or deletion of enquiry information, subject to applicable business and legal record requirements.